Support

Need help with fio? Find answers below or reach out to us.

Frequently Asked Questions

How do I generate a podcast episode?

Save at least one link, file, or screenshot. You can generate from selected items in the Stash tab, or open Settings, go to Episodes, and tap "Generate Episode." Normal episode generation requires Fio Pro and is capped at 5 episodes per month during this beta. Generation typically takes 2-5 minutes depending on content length.

Why is my episode taking long to generate?

Episode generation involves extracting content, summarizing it with AI, generating a script, converting to audio, and creating cover art. This typically takes 2-5 minutes. If it takes longer than 10 minutes, try generating again.

Are the podcast voices real people?

No. "Alex" and "Sam" are AI-generated synthetic voices, not real people. Voices are generated by Microsoft Azure Neural Speech (primary) with OpenAI as a fallback when Azure is unavailable.

How do I delete my account?

Go to Settings and tap "Delete Account" in the Danger Zone section. This permanently removes your Fio data, including saved items, episodes, and account information. If you have an Apple subscription, manage or cancel billing separately in your Apple ID subscriptions.

Is the AI-generated content accurate?

AI-generated episodes summarize your saved articles but may contain inaccuracies or misinterpretations. Always verify important information by reading the original sources.

Contact Us

For support inquiries, bug reports, or feedback:

Email: support@tryfio.app

We aim to respond within 48 hours.